This is a medical device. Use it according to the instructions for use or label.
Complaints
We want you to always have a comfortable and hassle-free experience using our products.
However, if any faults or concerns arise, we are here to help.
- Individual customers – please contact the retailer/distributor from whom you purchased the product directly. They will submit your complaint in our system and coordinate the entire process.
- Our partners and distributors – we invite you to submit your complaint using the form available on the B2B Platform.
We ensure that the entire process runs smoothly, transparently, and with full support. If you have any questions, we are here to help.
